Frequently Asked Questions

Below you’ll find answers to some of the common questions I get about therapy, what you need to know to get started and what to expect from the process, etc.

What You Need To Know Before Starting Therapy

FIRST THINGS FIRST

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  • I am not currently paneled with insurance companies and only accept private pay clients. I can however provide what is commonly referred to as a “superbill” that you can submit to your insurance provider for reimbursement depending on your out-of-network benefits and specific insurance plan.

  • You can call your insurance provider and ask these questions- 1. Do I have out-of-network benefits for mental health services? 2. What is the reimbursement rate? 3. Is there a deductible before receiving reimbursement? You can also use services like Mentaya to help you understand your out-of-network benefits.

  • My website is as good of a reflection of myself as I can give you without a real-time meeting. If you are feeling like we might be a good fit based on my website, please reach out to schedule a free 20-minute intro-call so that we can have a conversation to see if I might be the right therapist for you. I always assess therapist-client fit at our 4th session to make sure that you or your child are feeling good about moving forward in working with me.

  • Many teens I work with are hesitant for our first few meetings. I often find that after our first session, teens see that having a space to talk can feel relieving and helpful. I encourage you to schedule an intro-call and talk to them about giving it a shot for just 4 sessions. If your teen absolutely refuses to meet with a therapist, I would recommend that you seek some support for yourself for now.

  • My ongoing sessions are 100% online and are held via a secure therapy platform called SimplePractice. I am located in LA and am happy to meet with clients for a “walk and talk” session if you’re in my area and would like to meet in person occasionally.

  • I generally work Monday to Thursday between 8am and 7pm. I like to schedule clients for ongoing sessions in a consistent time slot each week.

  • While I don’t generally offer therapy for parents, I do include parents in my work with their children in a variety of ways. Depending on a child’s preferences, I communicate with parents about their symptoms and progress regularly. When needed, I will also initiate family sessions that include parents or caretakers.

    For parents of children with eating disorders, I offer one-on-one consultation sessions to help navigate the eating disorder landscape. You can learn more about it here.

What You Need To Know To Get Started With Therapy

GETTING STARTED

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  • The 20-min introductory call takes place over the phone. I will call you, on the phone number provided, at the agreed upon time and date.

  • I generally work Monday to Thursday between 8am and 7pm. I like to schedule clients for ongoing sessions in a consistent time slot each week.

  • While I don’t generally offer therapy for parents, I do include parents in my work with their children in a variety of ways. Depending on a child’s preferences, I communicate with parents about their symptoms and progress regularly. When needed, I will also initiate family sessions that include parents or caretakers.

    For parents of children with eating disorders, I offer one-on-one consultation sessions to help navigate the eating disorder landscape. You can learn more about it here.

What You Need To Know About The Therapy Process

WHAT TO EXPECT

  • Once you are my client, we will have ongoing appointments that are pre-scheduled. You will be able to see all appointments on your client portal and can cancel sessions in your account. If you are interested in having an intro-call, you can book that free phone call here.

  • My sessions are held via a secure therapy platform called SimplePractice which can be accessed via a browser on any device with a webcam or via their app on iOS and Android.  

    According to SimplePractice, you will need one of the following devices to join the call:

    • Desktop computer with a webcam, speakers, a 2.5 GHz processor, and 4 GB of RAM

    • Laptop computer with built-in webcam and speakers, a 2.5 GHz processor, and 4 GB of RAM 

    • Tablet device with built-in webcam and speakers

    • iPad with built-in webcam and speakers

    • Smartphone with at least iOS 13 or Android 10 (Note: To use a smartphone, you must first download Telehealth by SimplePractice, available for iOS or Android in the app store.)

    You will also need an internet connection that is at least 0.35 mbps. For optimal results, a reliable, high-speed internet connection with a bandwidth of at least 10-15 mbps will minimize connection issues and provide the best quality.

  • 10 minutes before your appointment, you'll receive an email or text appointment reminder with the link to join your call. If you're set up to receive text reminders, the exact time you receive your text reminder may vary based on your cell phone carrier.

    Click the unique link embedded in the email or text reminder. If you’re on a phone, you’ll need to download the “Telehealth” App by SimplePractice. Your video call screen will now open through the app.


    You can also find step-by-step instructions on how to join a Simple Practice session via different browsers and devices here.

  • I like to start all sessions with a brief check in and re-cap of how things have been since our last appointment. Depending on our goals and why we are meeting, we will often jump back into what we left off with in our last session. Of course, if something has come up that week that you need space to discuss, reflect on, or problem solve, we will make time to discuss the most pressing concerns during each appointment.

  • At the beginning of therapy, I require weekly sessions for a minimum of 2 months to help us get to know each other and get going on our goals for treatment. After that, if appropriate, I sometimes will reduce the frequency of sessions to every-other week. When you’re ready to graduate from therapy, I find it can be helpful to have about 6 to 8 once-a-month sessions as you adjust to less frequent meetings.

  • Each session is 50 minutes.

  • I accept all types of credit cards including Mastercard, Visa, and American Express. Some insurance companies provide you with a HSA debit card that can be linked to your account and run as a payment method for each session.

  • For all clients under 18, parents will be involved in the therapy in some capacity. This varies widely and will be discussed during our initial appointment to find a plan that will work best for you.

    For parents of children with eating disorders, I offer one-on-one consultation sessions to help navigate the eating disorder landscape. You can learn more about it here.

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